3n4n5 Privacy Policy

§1 Introduction

3n4n5 ("we," "us," "our") is committed to protecting the privacy and personal data of everyone who uses our online gaming platform at https://3n4n5.cam. This Privacy Policy has been prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable PAGCOR regulatory requirements relating to the handling of player information.

This Privacy Policy applies to all personal data collected through the 3n4n5 website, account registration process, gameplay activity, payment transactions, customer support interactions, and any other service offered by 3n4n5. By creating an account or using any part of the 3n4n5 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

§2 Definitions

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information that identifies or can reasonably be used to identify a natural person, directly or indirectly, including but not limited to name, mobile number, email address, government-issued ID number, IP address, and device identifiers.
• "Processing" means any operation performed on Personal Data, whether or not by automated means, including collection, recording, storage, adaptation, retrieval, consultation, use, disclosure, erasure, or destruction.
• "Data Subject" means the natural person to whom the Personal Data pertains — in the context of this policy, this primarily refers to registered 3n4n5 players.
• "Data Controller" means 3n4n5, which determines the purposes and means of processing Personal Data collected through the platform.
• "Third-Party Processor" means any external organisation that processes Personal Data on behalf of 3n4n5 under a contractual data processing agreement.
• "NPC" means the National Privacy Commission of the Philippines, the government body responsible for overseeing and enforcing the Data Privacy Act of 2012.
• "Sensitive Personal Information" has the meaning assigned to it under Section 3(l) of the Data Privacy Act of 2012 and includes, among other things, information about a person's age, financial status, and government identification details.

§3 Personal Data We Collect

3n4n5 collects Personal Data through several channels. The categories of data we collect and the specific data points within each category are set out in the table below:

3.1 Data We Do Not Collect

3n4n5 does not collect or store full payment card numbers, CVV codes, or online banking login credentials. All payment processing interactions that require such data are handled exclusively by the relevant third-party payment service providers (GCash, Maya, BPI, BDO, Metrobank) using their own secure infrastructure, which is subject to their respective privacy policies and financial industry security standards.

§4 How We Use Your Personal Data

3n4n5 uses the Personal Data we collect for the following purposes:

• Account Management: To create, maintain, and administer your 3n4n5 player account, including authenticating your identity on login and processing account-related requests.
• Service Delivery: To provide access to all 3n4n5 game products and services, process deposits and withdrawals in PHP, credit bonus entitlements, and maintain accurate transaction records.
• Regulatory Compliance: To fulfil our obligations under PAGCOR licensing conditions, Philippine Anti-Money Laundering Act (RA 9160 as amended), the Data Privacy Act of 2012, and other applicable Philippine laws and regulations.
• Identity Verification (KYC): To verify the identity and age of players as required by PAGCOR and anti-money laundering regulations, and to confirm that all players meet the 21+ minimum age requirement.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, account abuse, money laundering, match-fixing, and other activities that violate the 3n4n5 Terms & Conditions or applicable law.
• Responsible Gaming: To monitor gaming patterns that may indicate problem gambling behaviour, enforce responsible gaming limits set by players, and take appropriate protective action where warranted.
• Customer Support: To respond to your enquiries, resolve disputes, investigate complaints, and improve the quality of our support services.
• Platform Improvement: To analyse aggregate usage patterns, diagnose technical issues, and improve the performance, security, and user experience of the 3n4n5 platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have opted in to receive such communications. You may opt out at any time through your account settings.

§5 Legal Basis for Processing

3n4n5 processes your Personal Data on the following legal grounds as recognised under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and 3n4n5, specifically the provision of online gaming services as governed by the Terms & Conditions you accepted upon registration.
• Legal Obligation: Processing is required for 3n4n5 to comply with its legal and regulatory obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act, the Data Privacy Act, and other applicable Philippine statutes.
• Legitimate Interests: Processing is necessary for the legitimate interests of 3n4n5, including fraud prevention, platform security, responsible gaming monitoring, and business analytics, provided those interests are not overridden by your rights and freedoms.
• Consent: For non-essential processing activities such as marketing communications and optional preference personalisation, we rely on your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

§6 Data Sharing & Disclosure

3n4n5 does not sell your Personal Data to third parties. We may share your data with the following categories of recipients, strictly for the purposes described in this Privacy Policy:

• Payment Service Providers: GCash, Maya, BPI, BDO, Metrobank, and other payment processors receive the minimum data necessary to facilitate deposit and withdrawal transactions.
• Game Content Providers: JILI and other licensed game studios may receive session-level data (such as bet amounts and game outcomes) as required for game operation, jackpot validation, and dispute resolution. These providers do not receive personally identifying information beyond what is operationally necessary.
• Identity Verification Services: KYC and age verification providers receive the identity documents and biometric data necessary to fulfil PAGCOR-mandated verification requirements.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies may receive player data where required by law, court order, or regulatory direction.
• Technology Service Providers: Cloud hosting providers, cybersecurity vendors, and analytics platforms may process certain categories of data solely for the purpose of operating and securing the 3n4n5 platform. All such providers operate under data processing agreements that bind them to confidentiality and security obligations equivalent to those applied by 3n4n5.
• Professional Advisers: Legal counsel, auditors, and compliance advisers may access relevant account or transaction data to the extent necessary for professional services provided to 3n4n5.

§7 Cookies & Tracking Technologies

3n4n5 uses cookies and similar browser-based tracking technologies to operate the platform effectively and to improve your experience. A cookie is a small text file placed on your device when you visit the 3n4n5 website. We use the following categories of cookies:

• Strictly Necessary Cookies: These are essential for the platform to function. They include session authentication tokens, CSRF protection identifiers, and load-balancing cookies. These cookies cannot be disabled without breaking core platform functionality.
• Functional Cookies: These remember your preferences such as language settings, game lobby display options, and notification acknowledgements to provide a more consistent experience across sessions.
• Analytical Cookies: We use first-party analytics data to understand how players interact with different parts of the 3n4n5 platform — which pages are visited most, where navigation drop-offs occur, and how game lobby performance can be improved. This data is aggregated and does not identify individual players.
• Security Cookies: These assist in detecting and preventing fraudulent login attempts and account takeover attacks by building a baseline of normal device and browser behaviour for each account.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to log in and use the 3n4n5 platform. 3n4n5 does not use third-party advertising cookies or cross-site tracking pixels.

§8 Data Security

3n4n5 implements a multi-layered security framework to protect your Personal Data from unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• Encryption in Transit: All data transmitted between your browser and the 3n4n5 platform is encrypted using TLS (Transport Layer Security). Our HTTPS configuration enforces modern cipher suites and rejects outdated protocols.
• Encryption at Rest: Sensitive Personal Data fields stored in our databases — including government ID numbers and financial account references — are encrypted at rest using AES-256 or equivalent-strength encryption.
• Access Controls: Access to systems holding Personal Data is restricted by role-based access control. Staff can only access the minimum data necessary for their specific operational function, and all access events are logged and monitored.
• Password Security: Player passwords are never stored in plain text. We use a one-way cryptographic hashing algorithm with per-user salting, meaning that 3n4n5 staff cannot retrieve your actual password — only reset it.
• Intrusion Detection: Our infrastructure is monitored continuously for anomalous activity indicative of attempted unauthorised access. Security incidents are escalated to a dedicated response team in accordance with our incident response procedures.
• Data Breach Notification: In the event of a personal data breach that poses a real risk to affected players, 3n4n5 will notify the National Privacy Commission within the timeframes prescribed by the Data Privacy Act, and will notify affected players without undue delay.

§9 Data Retention

3n4n5 retains Personal Data for no longer than is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods mandated by applicable Philippine law:

• Account Registration Data: Retained for the duration of the active account plus a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and the Anti-Money Laundering Act.
• KYC / Identity Verification Documents: Retained for a minimum of five (5) years from the date of the last transaction, in compliance with AMLC regulations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by PAGCOR and the Anti-Money Laundering Council.
• Gaming Activity Logs: Retained for a minimum of two (2) years, or longer where required by an active investigation, dispute, or regulatory inquiry.
• Customer Support Communications: Retained for a minimum of two (2) years following the resolution of the matter to which they relate.
• Marketing Preference Data: Retained until you withdraw consent for marketing communications, at which point your marketing preference is updated immediately and any data used solely for that purpose is removed within 30 days.

Upon expiry of the applicable retention period, Personal Data is securely deleted from live systems and backups, or irreversibly anonymised such that it can no longer be associated with any individual.

§10 Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your Personal Data held by 3n4n5:

• Right to Be Informed: You have the right to know what Personal Data 3n4n5 holds about you, the purposes for which it is processed, and with whom it may be shared — which is the primary purpose of this Privacy Policy.
• Right of Access: You may request a copy of the Personal Data 3n4n5 holds about you at any time by contacting our Data Protection Officer. We will provide this information within a reasonable time frame and in a commonly used electronic format where practicable.
• Right to Correction: If any Personal Data we hold about you is inaccurate, incomplete, or outdated, you have the right to request that we correct it. You can update most account information directly through your 3n4n5 account settings panel.
• Right to Erasure: You may request the deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to overriding legal retention obligations including those imposed by PAGCOR and AMLC.
• Right to Data Portability: You may request that 3n4n5 provide your Personal Data to you or to another data controller in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Object: You may object to the processing of your Personal Data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though 3n4n5 may be able to demonstrate overriding grounds for continuing such processing.
• Right to Damages: If you suffer damage as a result of inaccurate, incomplete, false, or unlawfully obtained personal information, you may be entitled to compensation under the Data Privacy Act of 2012.

To exercise any of these rights, please contact the 3n4n5 Data Protection Officer through our live chat or support email. We will respond to all verified requests within thirty (30) days. If you are unsatisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

§11 Minors & Age Restrictions

The 3n4n5 platform is strictly intended for adults aged 21 years and above, in compliance with PAGCOR regulations and Philippine law governing casino-style gambling. 3n4n5 does not knowingly collect or process Personal Data from individuals under the age of 21.

If we discover or are notified that a player account has been created by a person under 21 years of age, we will immediately close the account, delete the associated Personal Data to the extent not required to be retained by law, and return any deposited funds to the source payment method.

If you are a parent or guardian and believe that your minor child has registered an account on 3n4n5, please contact our support team immediately with relevant details so that we can take prompt corrective action.

§12 Updates to This Privacy Policy

3n4n5 reserves the right to update or revise this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform features. The date of the most recent revision is indicated at the top of this page.

Where changes are material — meaning they significantly affect your rights or the way we handle your data — 3n4n5 will notify registered players via the email address associated with their account and will display a prominent notice on the platform prior to the changes taking effect. For non-material updates such as typographical corrections or clarifications, the updated Privacy Policy will be published without individual notification.

Your continued use of the 3n4n5 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with a material change, you have the right to close your account and request deletion of your Personal Data, subject to applicable legal retention requirements.

§13 Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by 3n4n5, please contact our Data Protection Officer through any of the following channels:

• Live Chat: Available on the 3n4n5 platform daily from 8:00 AM to 12:00 AM PHT. Please include "Privacy Request" in your opening message so your query is directed to the correct team.
• Support Email: [email protected] — please use the subject line "Privacy Policy Enquiry" for all data-related correspondence.
• Response Time: We aim to acknowledge all privacy-related requests within 48 hours and to provide a substantive response within 30 calendar days of the verified request.

If you are not satisfied with 3n4n5's response to your privacy request or complaint, you may lodge a formal complaint with the National Privacy Commission of the Philippines, the independent regulatory body responsible for administering the Data Privacy Act of 2012. For related gaming compliance concerns, you may also contact PAGCOR, the Philippine Amusement and Gaming Corporation.

For further information on how your data is used in connection with your overall use of the platform, please also review the 3n4n5 Terms & Conditions and our Responsible Gaming page.